https://www.recomn.com/businesses/weng-cool-electrical

    Weng Cool & Electrical

    By Soh in Aircon Installer Aircon Servicing Servis Aircon at KL / Selangor

    Air Conditioning service and maintenance company. They are recommended as a panel contractor by condo management offices

    Hired Once on RecomN

    8 reviews

    Request a Quote

    Please choose a category

    Share

    Services

    • Main Services

    Overall

    Ratings

    Quality

    On-time

    Value

    Service

    Reviews Add Review

    6c7e8617111f8bcbce34648949745528

    jerry9 reviewed

    The good thing is that they are punctual and the service is good. However, the pricing part was not explained clear enough. They charged RM70 for gas refill for 1 air cond. As per telephone conversation earlier, the refill of gas should be only RM40, unless I request to use different type of gas where I didn't. Also, they told me the chemical cleaning is RM70, but turned out to be RM90. They should provide clear cost structure before starting the work.

    reviewed on 13 Dec 2016
    Was this review helpful to you? YesNo
    Picture?width=60&height=60

    Clayton Narcis reviewed

    Not the cheapest in the market but is experience which i really appreciate. He was the only provider to warn me about installing aircon at a certain location which could have caused damage to my plaster ceiling. Overall, pleased with their service and advise. Will definitely engage them again. One thing though, they were 1 hour late but hey it's KL traffic.

    reviewed on 27 Oct 2015
    Was this review helpful to you? YesNo
    129cee572938e5ab758d7f0316b7b64d

    Daniel Neik reviewed

    Trusted majority's positive feedback and engaged them for AC servicing. Agreed at RM45 p/unit regardless of how many unit, but went back on their words and charged RM60 p/unit. What was worse was not only are they incapable of solving one of the units, but turned the original OK unit to unusable, and ask us to call Mitusbishi to complain, and still have the cheek to still charge us! This review is forthright from a homeowner myself, engage them at your own peril, but following majority at times doesn't mean they're as good as it claimed. I seek Moderator to act and resolve this.

    reviewed on 27 Mar 2015
    1 of 1 person found this review helpful.
    Was this review helpful to you? YesNo
    26cafabc52f1f98cf3df999ab7f8e016

    mastura reviewed

    Weng Cool responded to my initial inquiry within 24 hours. They were very professional on the phone. The technicians arrived on time (very much appreciated!). I notice they were very careful in their work, eg, when they handled the air cond unit covers, also my house didn't look like a dust bomb exploded in it. In fact they wiped up some of the water droplets on the timber floor. Again, much appreciated. Considering they cleaned and serviced 7 units of air cond, including 3 ceiling units, there wasn't too much cleaning of the floors after they left. They are not cheap, but they seemed very professional so I'm a happy bunny. I would use them again.

    reviewed on 11 Dec 2014
    1 of 1 person found this review helpful.
    Was this review helpful to you? YesNo
    20bc7f42649fb1d30dbece9127157e16

    Rebecca Jones reviewed

    The technician to came to service the aircon unit was very clear about the cost and what he was doing from the outset, which I appreciated. Would use the service again.

    reviewed on 25 Nov 2014
    1 of 1 person found this review helpful.
    Was this review helpful to you? YesNo

    • Thanks Rebecca! Have you used them for a long time, or first time?

      Jes Min Lua replied about 2 years ago
    9ed6a538b55b84ba2ff8b72c74c98c74

    Jes Min Lua reviewed

    I've used Weng Cool twice now in my condo air-con service. They were really professional - turned up on time, ensured they have the right equipment and manpower, told me whether each unit was OK, reminded me to test the air-con before they left, and billed me at RM45 (RM 5 cheaper than their competitors)...so I would definitely recommend them to family and friends!

    reviewed on 6 Jul 2014
    Was this review helpful to you? YesNo
    Picture?width=60&height=60

    Eugene Lau reviewed

    The good: Can manage some English. The bad: Didn't provide a full load of gas. This happened consistently over a few visits, verified by another service provider a week after their last visit. They also damaged one of my units.

    reviewed on 25 Jun 2014
    1 of 1 person found this review helpful.
    Was this review helpful to you? YesNo

    • Thanks for your comment Eugene, this is really useful stuff for people to check :)

      Jes Min Lua replied about 2 years ago
    Picture?width=60&height=60

    Heng KhimHui reviewed

    Service reliability, reasonable pricing, capable supervisors overseeing workmen, good technical knowledge on air conditioners

    reviewed on 17 Jun 2014
    Was this review helpful to you? YesNo